Domestic after -sales service network
National 24-hour service hotline: 18654121966
Mailbox: czh@gottogpower.com
National Regional After -sales Service Network Distribution:
|
Distric |
Province |
The person in charge |
|
North China, Northeast District, Beijing Region |
Shandong, Shanxi, Hebei, Henan, Heilongjiang, |
Engineer Sun |
|
Central China, Southwest District |
Hunan, Hubei, Jiangxi, Wuhan, Sichuan, |
Engineer Luo |
|
East China District |
Shanghai, Jiangsu, Zhejiang, Anhui |
Engineer Ma |
|
Northwest Region, South China area |
Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Guangdong, Guangxi, Fujian |
Engineer He |
When reporting for repair, be sure to provide the following three key pieces of information:
1. Machine model, serial number
2. Failure description
3. Customer location and contact method
Service System:
"Taking market demand as the guide and user experience as the center." is the service purpose and goal of our company.
Pre -sale service
1. Pre -sales technical solution
According to the specific needs of the user's site, Getong Energy Company can provide overall solutions for technical service support. The plan is trying to make users get safer, reliable, higher cost -effective products and systems.
2. Pre -sales technical exchange
Geitong Energy Company is willing to provide users with pre -sales technical exchange services. Through face -to -face communication, users can better understand and grasp the relevant knowledge of the power system.
3. Customized solution
The technical team of Gottogpower provides users with a series of professional services such as installation and commissioning. From the installation of the complete machine and battery cabinet to the construction of the monitoring system, all services are based on the principle of customer satisfaction.
Sales Sales Service
Geitong Energy's technical team provides users with a series of professional services such as installation and debugging. From the installation of the whole machine and battery cabinet to the construction of the monitoring system, all services are based on customer satisfaction.
After -sales service
1. Warranty
Anyone who purchases Gottogpower products can enjoy warranty service within the warranty period, and all accessories are original products. For products that have exceeded the warranty period, customers can still enjoy the comprehensive after-sales service of Gottogpower .
2. Inspection
Gottogpower customer service staff will conduct inspection services according to user needs and perform maintenance and repairs on the products at the user's site. At the same time, based on changes in users' on-site needs, Gottogpower will develop solutions to meet users' needs.
3. Maintenance
The maintenance services provided by Gottogpower enable users to use the full range of power products safely. During the maintenance period, Gottogpower will undertake all maintenance and repair work on the product.
4. Life-long maintenance, nationwide and global joint warranty
